Contact Us
Important Update – We are currently handling a high volume of calls. To ensure that your inquiry is addressed as efficiently as possible, we recommend reaching out to us through live chat, email, or you may choose to Book a Callback. We sincerely apologise for any inconvenience this situation may cause and thank you for your patience and support as we work to assist you.
Please email the department best suited to your enquiry, or complete the form below, so we can provide you with a quick and efficient service. Alternatively, if you would like to speak to us or your query is urgent please contact us using the numbers provided.
Bereavement Enquiries
0800 840 1665
General Enquiries
01934 422 991
Enquiry Form
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Address
Head Office
Trust Inheritance Ltd
Crown House, 1 Stafford Place
Weston-super-Mare
North Somerset
BS23 2QZ
All correspondance should be sent to the above address, FAO Customer Support Team.
Click here to see our location.
Opening Hours
Toolboxx® Online:
24 hours a day, 7 days a week, 365 days a year.
Office Hours:
Usual Opening Times
Monday to Thursday: 9:00 – 17:30
Friday: 9:00 – 17:00
Christmas Opening Times
Monday 22nd December: 09:00 – 17:30
Tuesday 23rd December: 09:00 – 17:30
Wednesday 24th December: 09:00 – 13:00
Thursday 25th December: CLOSED
Friday 26th December: CLOSED
Monday 29th December: 09:00 – 17:30
Tuesday 30th December: 09:00 – 17:30
Wednesday 31st December: 09:00 – 13:00
Thursday 1st January: CLOSED
Friday 2nd January: OPEN AS NORMAL
Telephone Support:
Usual Opening Times
Monday to Friday: 9:00 – 19:00
Saturday: 9:00 – 17:00
Sunday: 9:00 – 14:00
Christmas Opening Times
Monday 22nd December: 09:00 – 19:00
Tuesday 23rd December: 09:00 – 19:00
Wednesday 24th December: 09:00 – 19:00
Thursday 25th December: CLOSED
Friday 26th December: CLOSED
Saturday 27th December: CLOSED
Sunday 28th December: CLOSED
Monday 29th December: 09:00 – 19:00
Tuesday 30th December: 09:00 – 19:00
Wednesday 31st December: 09:00 – 19:00
Thursday 1st January: CLOSED
Friday 2nd January: 09:00 – 17:00
Useful Links
Document Retrieval
If you are an existing customer or family member you can retrieve any document we store for you, in our secure storage facility, at any time.*
Tell us about a Death
We have various solutions available to assist you in dealing with the funeral, legal and financial requirements following the death of a loved one.
*Checks will be carried out to make sure you are allowed to retrieve the document.
